FatBet Casino is committed to safeguarding your privacy. The following statement discloses the type of information we collect, why we collect such information and how this information is used.
In this Policy, references to “we”, “us” and “our” refers to our casino. References to “you” and “your” shall refer to the individual using our Website/services and therefore providing Personal Information to us.
Any Personal Information that is submitted to us is kept on a secure server and is considered confidential and protected.
WHAT INFORMATION DO WE COLLECT?
In order to enjoy our services at FatBet Casino, all depositing players will be contacted telephonically by our support staff to verify account details when you first register your account and you will be asked to confirm your Personal information such as your first and last name, date of birth, physical address, email address and phone number. This information will be reviewed against a trusted third-party site to validate the details provided to us. Additionally, we require your credit card number and expiration date which allows us to process all of your payment requests timeously.
We also collect information which you share with us of your own accord. For example, when you share additional information about yourself via our Live Chat, telephone or other means of communication such as customer account transaction history.
When you participate in a promotion or competition in the casino we may ask you for your email address, mailing address and names so that winners can be notified. In addition, when you participate in a customer survey we may ask for your name, email address and or other personal information. This to ensure that we can construct and modify our casino according to the wishes of our valued players.
We may collect particular types of connection details with regards to your device, software or hardware that may identify you, such as a device’s unique identifiers e.g., MAC address, browser fingerprinting, IP address and geo-location data. Your IP address may be used to help diagnose possible problems with our server, and to administer our website. It is also used to gather broad demographic information. Our advertising system logs IP addresses to provide more accurate advertising features, such as language specific banners.
Non-personal information does not contain any data that can be used to identify an individual. As a result, we do not know the identity of the user who provided the Non-Personal Information. It is used for different purposes of which the most important is improving our services, preventing fraud and performing web analytics. Such information is collected either independently or through the help of our third-party service providers if applicable.
PIXEL BASED TRACKING
Pixel based tracking is used to mark a visit or event and follow the footsteps of an advertisement’s success. It is used to optimize marketing activities. This information is classified as Non-Personal Information and may be shared with a third party
You may remove the cookies by following the instructions of your device preferences. However, if you choose to disable cookies some of the service features may not operate optimally and your online experience may therefore be limited. Additionally, for legitimate security reasons, we may refuse access to specific website content unless you accept the use of a cookie or similar device.
COMBINATION OF DATA
Personal Information in combination with Non-Personal Information and/or Anonymous Information is regarded as Personal Information and will be treated as such for as long as it remains combined.
HOW DO WE GATHER PERSONAL INFORMATION?
Our casino staff are required to confirm that the customer’s identity is established by additional documents, data or information; supplementary measures to verify or certify the documents supplied, or confirmatory certification by a credit or financial institution; ensuring that the first payment is made through an account opened in the customer’s name with a credit institution.
HOW WE USE INFORMATION
A contract is entered into between yourself and us when you register an account and acknowledge and accept our Terms and Conditions. FatBet Casino therefore has a lawful consensus for processing your Personal Information, we must process your Personal Information in order for you to make use of our services.
All account information is kept strictly confidential for the safety of our players and utilized solely for our own purpose and is NOT shared with any third-parties. This information will only be used for its intended purpose, such as allowing us to process payments and other information requested by you.
Email addresses that collected via the sign-up process will only be used to provide our customers with important information regarding new software updates, promotional material, and miscellaneous casino operations, such as deposits and withdrawals. Email addresses are NOT shared with any third-party operators.
Only staff will have access to general client information on a registered Customers’ account.
CASH-OUTS AND WINNINGS
FatBet Casino keeps all your information regarding cash-outs and winnings strictly confidential and does not provide this information to any third party unless such information is required to be disclosed by law, regulation or any governmental or competent regulatory authority.
To ensure the security and safety of all casino players, all deposits on your account must also be verified.
Will FatBet Casino sell my information to any third parties?
Players’ personal information will not be sold, traded, or rented by FatBet Casino to anyone. FatBet Casino may provide aggregate statistics about our players, sales, Internet traffic, and related site information to a reputable third-party. These statistics will not include any personal information that could be used to identify a person.
Whenever necessary, we may share your information with third parties in good faith to protect our rights; to protect your safety or the safety of others; to investigate or prevent fraud; or to assist with a technical issue.
You agree that we carry no responsibility, nor have any liability whatsoever with respect to your usage of aforementioned third parties, whether you disclose your Personal Information to them, or how said Personal Information is appropriated by them.
FatBet Casino will retain the relevant player information for a minimum period of five years after the end of a relationship with a player.
While we do everything possible to protect information, we cannot be held liable for those who illegally gain unauthorized access or mistreat our services.
UPDATES AND/OR AMENDMENTS
You have the choice to unsubscribe from any mail you do not wish to receive from us. FatBet Casino also allows all of its players to opt out of any mails that they do not wish to receive from us. You can do this by contacting us or clicking on the unsubscribe link located at the bottom of all our promotional emails.
Should you wish to update, change, restrict or erase your Personal Information, provided none of these contravene the Casinos’ agreement and obligations this can be done on our website and by emailing us at [email protected].
Following the above, a copy of your Personal Information will be sent to you within 30 days.
Kindly note that we reserve the right to remove, reload, or resolve any incomplete or inaccurate information at any time.