FATBET CASINO: TERMS AND CONDITIONS
By registering as a FatBet Casino member and wagering in the Casino, you fully accept and agree to all of the terms and conditions.
Non-compliance with any of the casino’s terms and conditions may result in your account being closed, you being disqualified from any promotion, and you may have your winnings forfeited if casino management deems it necessary.
Unless otherwise specified, the Casino Terms and Conditions are subject to change from time to time without prior notice or notification to the players. The player is responsible to regularly review the casino Terms and Conditions for any changes.
Should there be any conflict between the English language version and any other language version of the Terms and Conditions and/or any Bonus Terms and Conditions, the English language version shall take precedence & shall be final and binding.
FatBet Casino services are not available to anyone under the age of 18. You must ensure that you are of legal gambling age in your jurisdiction prior to using them. A player under the legal gambling age in their jurisdiction will forfeit their winnings from our casino. We reserve the right to ask for proof of your age and close or suspend your account until satisfactory proof is provided. Minors are prohibited from playing.
You may not use our website and/or the Services if you are located in a Prohibited Jurisdiction. Access to the Website from a Prohibited Jurisdiction or that the Website is available in its official language shall not imply that the Website can be used in that Prohibited Jurisdiction. In the event that this restriction is circumvented e.g., by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, is considered a breach of these Terms & Conditions. If you are suspected or found guilty of accessing the Website or the Services from a prohibited location, your account with FatBet Casino will be closed without notice and your winnings will be forfeited.
THE PROHIBITED TERRITORIES ARE AS FOLLOWS: Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bulgaria, Canada, Cayman Islands, Estonia, France, Germany, Greece, Guam, Hungary, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Malta, Netherlands, Netherlands Antilles, Pakistan, Philippines, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Singapore, Spain, Syria, Tajikistan, Turkmenistan, Ukraine, United Kingdom, Uzbekistan, Virgin Island
All FatBet Casino software is used at your own risk. Employees and immediate family members of FatBet Casino and any company or entity associated to it in any way may not take part in any service or promotion offered. The use of robots to play casino games is not permitted.
You will need to register an account at FatBet Casino in order to use our services. You must choose a valid email address, a username and secure password. You will be required to verify your identity. As the player you are solely responsible for keeping your username and password confidential. Should you suspect someone is using your password fraudulently to access your account, you need to contact our Support team immediately. You may only open one account with FatBet Casino. We reserve the right to close all multiple accounts and, should management have reasonable grounds to suspect that the multiple accounts were opened with fraudulent intentions, we reserve the right to cancel any transaction related to the suspected fraud attempt.
By accepting a prize or withdrawing any winnings you acknowledge and agree that you are responsible for the payment of any taxes in relation to such.
You will be contacted on the email address provided for all promotions, bonuses and other information. Unless you agree to your identity being used in promotional material, we guarantee your anonymity. Your personal information will only be used to promote, advertise, communicate and alert you of casino activity, promotions, bonuses and other news that affect your play.
FatBet Casino and our designated agents reserve the right to investigate the creditworthiness of any Real Account Holder should it be necessary. This benefits the casino as well as protects the individual player.
All promotional material submitted for prize claims are the property of this casino and will not be returned. Any material obtained from FatBet Casino is automatically void if it has been counterfeited, tampered with or altered in any way. FatBet Casino will not be responsible for lost, incomplete, illegible, late, damaged, mutilated or misdirected requests, prize claims or entries. Liability for materials obtained from FatBet Casino containing any error is limited to replacement.
FatBet Casino will not be liable for any damages arising from the Player by the interception or misuse of any information transmitted over the Internet ; fire, explosion, flood, theft, malicious damage, strike, lockout, or industrial action of any kind ; any event or major occurrence that is out of our control; FatBet Casino central computer system (or any part thereof) failing; telecommunications or any other data transmission system failings that lead to delays, losses, errors, or omissions; for any loss as a result of any act of God. (Earthquakes, floods, lightning, etc.); for an outbreak of hostilities, riot, civil disturbance, acts of terrorism; For the acts of Government or authority (including refusal or revocation of any license or consent).
GENERAL BONUS TERMS AND CONDITIONS
All promotions at FatBet Casino are limited to Real-money players only and are by invite only. In such an event, a player is only permitted to claim one free bonus offer on their casino account, where no deposit is required. This includes free money offers and free spins offers. If a player claims more than one free bonus offer without making a deposit all winnings generated from this bonus will be null and void.
All Free Bonus Money or Free Spins (No deposit bonuses) carry a playthrough requirement of 60X before a player can make a withdrawal unless a promotion indicates differently. Prior to any withdrawal being allowed on the first claim of a player free bonus or free spins, a player must have made a minimum deposit of 100 ZAR/20 AUD.
In the case of match deposit bonuses, players must meet a 40X playthrough requirement before they can withdraw any winnings.
With regard to players that have never deposited at the casino, they can only make a withdrawal on any bonus, free spins or loyalty points, once a real money deposit has been made. The deposit made, will not be combined with the withdrawal amount, but rather placed in the player’s account once the withdrawal has been paid out. The player will then have access to the deposit amount as a cash balance subject to all normal casino terms and conditions.
One free player bonus can be claimed once per person, computer and IP address, family, household address, email address, credit card/debit card number, and environments where computers are shared e.g. workplace
A player cannot request a withdrawal if there are active and / or pending bonuses which have withdrawal restrictions until play through requirements are satisfied.
All new players are welcome to use their first three deposit match bonuses on Slots, Keno, or Scratch Cards, but are prohibited from using match offers on their first three deposits at video poker and table games. In the event that a new player violates this rule, FatBet casino reserves the right to void any withdrawal made.
All Free Spins will have a maximum withdrawal of 250 ZAR/250 AUD. The same applies to any regular casino offer, free spins provided as part of any other deposit match offer, and any free spins the casino grants without requiring a deposit.
The Play through Requirements (% wagering contribution per game) are as follows:
Slots 100%
Roulette 10%
Three Card Poker 10%
Baccarat 10%
Video Poker 10%
Blackjack 5%
A maximum withdrawal of 250 ZAR/250 AUD will apply to no deposit bonus claims that have been wagered in full. Where a Discretionary/ Free bonus is awarded by the Casino Support Staff, the bonus rewarded will have a maximum withdrawal rule of 250 ZAR/250 AUD.
BONUS MONEY
Any match offer bonus needs to be wagered through 40x by all Tier players before a withdrawal can be made. For example: Deposit 100 ZAR/AUD, get a 100% Match Bonus. To withdraw a player will need to wager 100 ZAR/AUD (Bonus amount) +100 ZAR/AUD (Deposit) x 40 = 8000 ZAR/AUD. Bonus Money (No deposit) bonuses need to be played through 60X before a player can make a withdrawal. Withdrawals and pending withdrawals will result in the forfeiture of the remaining bonuses.
With regard to free spins that are added to a match deposit, the maximum withdrawal amount is 250 ZAR/250 AUD on those specific free spins. FatBet Casino management will indicate if any free spin offers that do not comply with this rule.
Every player is entitled to one consolidated account only. This is the account in which winnings will be paid to. Winnings will be voided where a player is found to have more than one consolidated account.
One deposit match bonus can be claimed per deposit per player. All deposit match bonuses must be claimed immediately once a deposit has been made and before any single wager is placed with the original deposit. A player who chooses to wager the deposit amount first before claiming the deposit match bonus is null and void for all winnings accumulated from the deposit match bonus. FatBet Casino then reserves the right to forfeit any such winning as the casino views this as fraudulent activity.
One bonus promotion can be claimed per deposit per player. Should a player receive more than one bonus-promotion per specific deposit, any winnings will be voided.
All bonuses associated with a deposit must be wagered at least once, unless otherwise stated.
Any Promotional or Bonus offers by E-mail are for the intended recipient only and are NOT Similarly, where bonuses or promotions are addressed to a specific individual or casino account, the offers are only valid in respect of the individual or casino account number.
FatBet Casino will not extend any offer if the personal details of the Real account holder do not match the personal details of the individual with whom the deposit was made.
In order to qualify for subsequent bonuses, the player needs to make a minimum deposit of 100 ZAR/20 AUD between the last bonus credited to their casino account and the date of the next Promotion offer.
Any player who violates the promotional rules will be disqualified and their winnings void.
SEQUENTIAL OFFERS
Promotional bonuses that are offered in a package must be claimed according to the order given.
ALTERNATIVE OFFERS
In the event that you are offered a choice to choose between two or more deposit bonus offers or free “no deposit” offers, then you must simply choose ONE out of the two, regardless of how many deposits you make during the promotional period. Should a player successfully claim both offers, they will be found in contravention of promotional terms and conditions and all winnings will be rendered void and your deposit will be refunded.
All bonus-promotions, dates and times shall be calculated according to South African Standard Time (SAST).
WELCOME BONUS
Please note all Standard Terms and Conditions and Bonus Terms and Conditions apply to the Welcome Bonuses at FatBet Casino.
Upon making their first deposit at FatBet Casino, all new real money players are eligible for the Deposit Match Bonus. This promotion is limited to the first deposit made by a first time new Real Player and for use at FatBet Casino only. A maximum bonus as per the advertised offer can be claimed.
A player would need to wager 40 times the bonus amount before making a withdrawal. For Example: Deposit 100 ZAR/AUD and get a 100% Match Bonus. To make a withdrawal, a player will need to wager 100 ZAR/AUD (Bonus) + 100 ZAR/AUD(Deposit) x 40 = 8000 ZAR/AUD.
You can only claim the New Player Match Bonus once per person, per IP address, per family, per household address, per e-mail address, per credit card/debit card number, and per environment where computers are shared, e.g., work environment.
Please note FatBet Casino reserves the right to change the offer, adjust the bonus terms and conditions, or deny a proportion of the bonus due to Player misuse.
PROGRESSIVE JACKPOTS
No winnings on progressive slots can be claimed if a player has an active bonus. As long as the account has a balance accrued through bonus use or in any way related to bonus use, the bonus will remain active. This includes any winnings made from a bonus, including a balance where wagering has been met, and any withdrawable balance or pending withdrawals as a result. For a bonus to be considered non-active, the balance needs to be withdrawn from the account or forfeited by the payer.
FATBET CASINO CASH BACK
FatBet Casino requires you to wager the cashback 40 times. The maximum cash out allowed on the cashback is 500 ZAR/250 AUD. Cashback bonuses valued at more than 500 ZAR/100 AUD can be cashed out up to the original value of the bonus. The maximum withdrawal from a Cash Back bonus is 10x the bonus amounts up to 500 ZAR/250 AUD.
FatBet Casino reserves the right to change or cancel the cashback feature at any time.
PAYMENTS
All players who make a deposit, must wager the deposit amount at least once, before any withdrawal will be allowed. All withdrawal requests will be processed daily within FatBet Casino, and is subject to a 48-hour pending period. Payments will be made on workdays, and NOT on public holidays or over weekends.
The casino pays all wire transfer fees, but there are some correspondence fees which are out of our control. These fees are based on your local bank policy and may reflect in your withdrawal balance.
FatBet Casino must first approve your account verification before it can process your withdrawal.
The account verification process requires you to verify the accuracy of the information you entered when registering an account with FatBet Casino. For your protection and security, we kindly ask you to send the documentation listed below via email to [email protected].
An original photo image of the back and front of your ID, Driver’s License or Passport. It must reflect -your photo -your name -your date of birth -expiration date of the document. Please note screenshots of the photos are not accepted.
A Proof of Address document no older than 90 days. It must reflect: -your name -address, stated in the profile -issuance date of the document e.g., a bank statement or utility bill
Colour photos of both the front and back of your Credit Card with only the first 6 and last 4 digits visible on the front. The remaining numbers and CVV must be blanked out.
In cases where you funded your FatBet Casino account with a cryptocurrency, you’ll need to send a picture of you holding your government-issued photo ID next to your face. Please note Both the entire ID document and your face must be visible.
Within seven business days of your withdrawal request, you must provide all required documents. If you miss this deadline, the requested amount will be reversed back into your casino account and you will have to request another withdrawal. As a result, FatBet Casino will not be held liable for any complications that may arise.
FatBet Casino reserves the right to ask for further documentation at our discretion.
PLEASE NOTE: Withdrawals that are reversed are not considered deposits and will not be matched with a Bonus.
MAXIMUM WITHDRAWAL
The maximum withdrawal limit for any Player at FatBet Casino is 20000 ZAR/15000 AUD. This is subject to a player’s loyalty tier and the discretion of FatBet casino management.
Players can withdraw this amount once per week.
If a player withdraws more than they are eligible for in a week, only the maximum amount will be processed, and the balance will be returned by our cashiers to their casino account. The casino and its cashiers will not be liable in such an event. In addition, we shall not be liable for any delay in receiving your returned funds, or if there are new wagering requirements if you have an active bonus.
Players may not make a withdrawal on any bonus, free spins or loyalty points, unless a real money deposit has been made. The player will then have access to the deposit amount as a cash balance subject to all normal casino terms and conditions.
Where a player has won using a free money offer/no deposit bonus, only one withdrawal is permitted. Where a player has won using their first free money offer/no deposit bonus (i.e., no deposit was made) A maximum withdrawal amount of 250 ZAR/250 AUD applies when a player wins using their first no deposit/ free money offer. Any winnings from no deposit bonus or free money offer thereafter will be forfeited and no withdrawals will be permitted.
Once the wagering requirements have been met for loyalty point bonuses, a maximum withdrawal of 250 ZAR/250 AUD can be made.
Wins arising from free bonus money, free spins, or loyalty points will be paid at the maximum allowed as stated above for free money and loyalty points. Players are advised to withdraw the maximum amount available from their winnings in full as the balance of any such wins once a withdrawal has been made will be forfeited. After a withdrawal, a player who is still wagering their free money or loyalty rewards winnings will be considered null and void for any additional wins, loyalty points accumulated, or gifts purchased with these winnings.
All First Deposit Winnings has a max cash out of x 10 amount deposited.
COMPETITIONS
All winnings from our competitions are all considered to be Free Money and are therefore subject to our maximum withdrawal limit of 250 ZAR/250 AUD. Please note that your withdrawal limit will remain at 250 ZAR/250 AUD even if you win more than this amount. In any competition, wagering from winnings using loyalty points or free money/free bonuses are not eligible to win, and all such wins will be forfeited as this is not considered fair play.
INACTIVE ACCOUNTS
A player’s account will be deemed inactive in the event you have not transacted for a continuous period of 180 days. This is known as a “Grace Period”. In such event we may, upon giving you 30-day notice, charge you a monthly fee of the higher of 10 ZAR/10AUD or 5% of the balance of your Account, from your account balance commencing on the last day of the Grace Period and then every thirty days thereafter. We will continue to deduct this fee until your account balance is zero or you place a transaction. All fees and charges are subject to change from time to time.
We may close your account if your account has been inactive for twelve consecutive calendar months, while still charging you the monthly fee. The withheld monies may be reclaimed by contacting us within thirty months of when the last Gambling Transaction was placed, except for any and all monthly fees.
PLEASE NOTE:
We will not impose obligations on you that are not described in our Terms and Conditions. Furthermore, FatBet Casino cannot be forced to fulfil any obligations outside the parameters of its rules and regulations.
A Player has the right to close his/her casino account at any time by contacting our customer service department. Your request to close your account will be dealt with within 24 hours.
Upon successful credit card deposits, players’ credit cards are debited and their casino accounts are credited instantly. In the event, a player’s Credit Card deposit is deferred due to banking errors or delays, the player’s casino account will be credited immediately and deferred billing will commence. If the casino is not able to retrieve funds from the player’s credit card/bank account within 72 hours, deferred billing will cease and all player winnings, bonuses and loyalty points will be considered null and void.
All winnings made as a result of any computer or software error will be forfeited. In such an instance, FatBet Casino will only be liable for your initial deposit.
Cheating of any sort shall result in the forfeiture of all balances in your account. FatBet Casino reserves the right to initiate legal action, should it be deemed appropriate.
Additionally, Fatbet Casino reserves the right:
to limit or refuse any wager.
to adjust playthrough requirements
to deny any bonus to an identified bonus abuser in FatBet Casino. Should this occur, the original deposit will be refunded and the player will lose all benefits arising from the bonus or promotion he / she is deemed to have abused.
to discontinue any game, tournament, competition, promotion, bonus, loyalty program or any of its associated benefits. In such an event, FatBet Casino will not be held liable.
to refuse a promotion or bonus for any reason deemed valid and appropriate including, but not restricted to, promotion abuse by a player.
to close any account at any time, especially when registration information is found to be inaccurate or misleading, or when player participation is deemed dishonest, or when chargebacks on deposits have a history.
to audit any and all withdrawals.
to reclaim bonuses or winnings for failed audits and credit the original deposit to the player’s casino account.
to report any and all suspicious activity that could be in contravention of the laws on money laundering and other criminal acts. In such an event, we will withhold money held in a suspect account, refuse access to any entity affiliated to the casino, deactivate or close the suspect account, report the matter to the authorities and submit and compile a report of the activity.
In the event that any promotion terms and conditions are not followed, it is deemed as ‘Promotion Abuse’ and FatBet Casino reserves the right to take appropriate measures in order to facilitate a gaming experience that is fair, enjoyable, and advantageous for all parties involved.
Any dispute related to any promotion at FatBet Casino will be decided Casino Management.
All promotional terms and conditions are severable from all the other terms and conditions, so even if one or more of them is invalid, unenforceable, or void, the remaining terms and conditions shall remain in full force and effect.
Withdrawals that are reversed will not qualify for a bonus because they are not considered deposits.
COPYRIGHT
No player or other casino has rights to any material created for FatBet Casino including any intellectual property. This includes but is not limited to software, images, audio, graphics. The contents of this site are protected by copyright and must not be used without the explicit written consent of FatBet Casino.
COMPLAINTS
You need to submit any complaint, claim or dispute pertaining to the outcome of any activity at FatBet Casino in writing as soon as possible after the incident has occurred. Please direct your correspondence to [email protected], and we’ll make every effort to address your query and resolve it. Kindly note that the decision of FatBet Casino management will be final and binding. In the event of discrepancies between the results on FatBet Casino’s gaming server and the results on your computer, the results on our server will be considered as the final and correct results.