Hello there! Humphrey the High-Roller Hippo here with answers to all your burning questions!
- Is my information safe and is the site secure?
Absolutely! All your personal info is safely stored and only you have direct access to it, (no peaking from our side), only a protective and state of the art cyber-security system which operates tirelessly to keep your details and financial data safe and sound.
- Do I need to download anything to play?
No special downloads or additional plug-ins needed. FatBet Casino has been built specially in a way that supports all devices. All you need to do is log into your account on any preferred device and play any of your favorite games immediately.
- How do I make deposit?
When your FatBet Account’s been created successfully you can immediately start depositing and play. There are multiple ways of depositing into your account which is described in more detail on our Banking Page. It’s easy peasy lemon squeezy.
- Can I share my account with another person?
Unfortunately, no. Your FatBet Account is yours and yours alone. If you know anyone else interested in joining the fun, please let them check out FatBet for themselves. No pressure.
- Can I play on more than one account?
That’s a no-go. A player may only have one active FatBet Account so we can avoid potential fraud or unfair advantage.
- How long do withdrawals take to be completed?
All withdrawals requested will take up to 48hrs to be processed and could take up to 5 business days to reflect in your bank account. Feel free to contact our Support Team if you have any queries.
- Are any documents needed to make a withdrawal?
Yes. KYC documents must include a copy of your ID; Driver’s License or Passport, proof of residence not older than 3 months and confirmation of bank account if necessary
- Is it easy to register an account?
Easy as pie! Click on the “Join Now” button at the top of the page and follow a few quick and easy steps to get your account set up and rolling. Once you’ve completed your registration, you can then immediately make your first deposit and play!
- Having trouble opening an account?
So, you’ve hit a bit of a snag opening your account? Not to worry! Take a screenshot of the persisting problem on your device and send it along with a help request to our Customer Support Agents. They’ll get in contact with you ASAP to help solve the problem.
- What is the wagering requirements on bonuses ?
Daily promotional offers are only valid 24 hours and can be claimed once per day.Free cash and free spins offers have a wagering requirement of 60X.All match deposit bonus offers have a wagering requirement of 40X. Standard terms and conditions apply.